Shipping Policy

Last updated: July 22, 2026

This policy explains how and when we ship LINKSMITH orders. All orders are packed and shipped from Colorado, USA.

1. Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). You will receive a confirmation email with tracking once your order ships.

2. Shipping rates & delivery

  • Free standard shipping on U.S. orders over $75.
  • Standard (3–5 business days): flat $6.95 under $75.
  • Expedited (2 business days): calculated at checkout.

Delivery estimates begin once the order has shipped and are not guaranteed, as carrier timelines can vary. Shipping costs are non-refundable except in cases of our error or defective products.

3. FTC compliance

In compliance with the FTC Mail, Internet, or Telephone Order Merchandise Rule, we ship all orders within 30 days of receiving payment. If we cannot ship within 30 days, we will notify you and offer the option to cancel for a full refund or agree to an extended ship date.

4. Order tracking

A tracking number is emailed when your order ships. Please allow up to 24 hours for tracking to update after you receive it.

5. Shipping destinations

We currently ship within the United States, including Alaska, Hawaii, and U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands). International shipping is not yet available. Any duties or taxes for future international orders would be the customer’s responsibility.

6. P.O. boxes & APO/FPO

We ship to P.O. boxes via USPS only. APO/FPO/DPO addresses for military personnel are supported via USPS Priority Mail. Oversized items (travel cases, trunk organizers) cannot be shipped to P.O. boxes and require a physical address.

7. Lost or damaged shipments

If your package is lost in transit or arrives damaged, contact [email protected] within 7 days of the expected delivery date with your order number and photos (for damaged items). We will file a claim with the carrier and send a replacement or issue a full refund, including shipping, at no cost to you.

8. Address accuracy & changes

Please double-check your shipping address at checkout. If you need to change your address after ordering, email [email protected] immediately. We can update the address only before the order ships. We are not responsible for orders shipped to an incorrect address provided by the customer.

9. Contact

LINKSMITH LLC · Colorado, USA · [email protected]